At Disoya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Data Controller
Under the EU General Data Protection Regulation (GDPR) and applicable data protection laws, the data controller for personal information collected through this website is:
- Name: Mattew Thao
- Legal status: Micro-entreprise (French sole proprietorship)
- Address: 6 rue Yves Farge, 69700 Givors, France
- SIREN: 851 652 065
- Email: mattew@disoya.com
Disoya is the trade name under which Mattew Thao operates this website and the related services.
2. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Account credentials
- Billing and payment information
- Profile information you provide
Usage Data
We automatically collect certain information when you use our platform:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and features used
- Time spent on the platform
- Referring URLs
Content Data
When you use our AI tools, we may process:
- Images you upload for AI processing
- Prompts and text inputs you provide
- Generated outputs and results
Your content data may be transmitted to third-party AI service providers solely for the purpose of generating your requested content. These providers do not retain your data after processing is complete, and your inputs are not used to train AI models.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
4. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics, AI generation).
- AI Processing Partners: When you generate content, your inputs (images, prompts) are processed by third-party AI infrastructure providers. These partners are contractually obligated to handle your data in accordance with our privacy standards and applicable data protection laws.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business.
- With Your Consent: We may share information with your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you believe your account has been compromised, please contact us immediately at support@disoya.com.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
- Portability: Request transfer of your data to another service.
- Opt-out: Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at hello@disoya.com.
7. Cookies & Tracking
We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Essential Cookies: Required for the platform to function properly.
- Analytics Cookies: Help us understand how visitors interact with our platform.
- Preference Cookies: Remember your settings and preferences.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us: